J Ferg Knowledge Base
Questions To Ask During a Roofing Estimate
Whether for repairs, replacements, or general maintenance, caring for your roof is an investment. At J Ferg, we believe our customers deserve transparency and a thorough understanding of the services they invest in, regardless of which roofing company they choose. Here are several essential questions you should be asking during your roofing estimate:
How long have you been in business?
Reputable contracting companies have plenty of experience. Ask friends and family if they have worked with the company before, or ask your estimator to provide references. Even if the company you are looking into is relatively new, the contractors should provide plenty of reliable references from previous projects or apprenticeships.
What qualifications do you have?
Roofing certification requirements vary by state, creating various avenues to become ‘qualified’ to execute roofing projects. Some suitable certifications to look out for include:
- Certifications offered through state-wide roofing associations such as the Roofing Contractors Association of Texas
- Accreditation through the Better Business Bureau
- Certification through GAF (General Aniline & Film), an industry leader in the production of roofing materials
What happens if something goes wrong?
Reliable roofing companies insure both their business and their employees. They should be able to provide evidence of general liability insurance upon request. To the customer, a well-insured company is a good indication that everything and everyone will be protected if something goes wrong.
What is the payment process?
It is typical for roofing companies to request partial payment before a project is complete to pay for the necessary project materials; however, be extremely wary of contractors who require total or substantial amounts before a project is complete. Requirements like these are likely an early indication that the work will be below industry standards or left incomplete. Credible contractors will ensure their work is done and high-quality before settling up.
Who will meet my roofing needs best?
We may be biased, but we have diligently served the greater West Texas and East New Mexico area at J Ferg since 2006. Since then, we have successfully executed over 30,000 roofing projects for over 50,000 satisfied customers, and we would love to extend our services to you! Whether it’s a single shingle replacement or a commercial build, the pros at J Ferg can help! Contact us today.
The First Step Is To Connect With Us.
Give us a call or use the contact form here to get in touch with a member of our team. From there, we will figure out the best course of action to get your needs taken care of.