J Ferg
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We take pride in helping provide the south plains with the highest possible customer service. Read what our customers have to say.
I cannot praise J Ferg enough! Austin was very accommodating and kind throughout the project. He made himself available to answer my queries at all times and ensured that everything was handled. I am thrilled with how my roof and… read moreI cannot praise J Ferg enough! Austin was very accommodating and kind throughout the project. He made himself available to answer my queries at all times and ensured that everything was handled. I am thrilled with how my roof and fascia turned out – the team did a fantastic job! read less
Michael Cox
1/02/2024
After the recent hail storm, I’ve just had my roof replaced and I’m very happy with the customer service and quality of the work. I’ve never had to replace a roof and was skeptical of the cost, how my insurance… read moreAfter the recent hail storm, I’ve just had my roof replaced and I’m very happy with the customer service and quality of the work. I’ve never had to replace a roof and was skeptical of the cost, how my insurance company would be to deal with, and finally how to work with a contractor. The salesperson/project manager Sam Seaver was polite, respectful, not pushy, and after talking for a few minutes I felt comfortable with the “free roof inspection”. Sam was professional and thorough, and answered all my questions about the damage, types of shingles, lifespan, what would be replaced and supplied, how they worked with insurance companies and homeowners, etc. He provided a detailed inspection report with pictures of damages and notes. I called my insurance company and scheduled an appraisal to be done in a week. The appraiser came out and did his thing and we talked about the damage to my roof and vents, my deductible, what I should expect from a roofing contractor, and how the payments would work. Everything tracked with what Sam had told me, and the insurance appraisal amount for a new roof at replacement value tracked with the average per square footage estimates I found online. I scheduled a second meeting with Sam to go over options and pricing and was pleased that they were able to come in with a better quality roof (30 year vs 25 year) and their price quote also tracked with what the insurance appraiser told me. Again, Sam was knowledgeable and up front about the whole process. After signing the contract I was contacted by their scheduling person to set a date. Two weeks later and my new roof is done, and I’m very happy with the job they did. The materials were delivered the day before the install date and the installation crew showed up at 8am the next day and had it knocked out by 5pm. Sam stopped by during the day to see the progress and answered a few of my questions. The guys did a great job on all the details, corners, drip edge, new turbine vents, covers, etc. and it all looks very well done. They did a great job cleaning up too. I was home all day and checked on their progress a few times and they were all very friendly and responsive to my questions. It was a positive experience all around. If you are looking into a roof replacement I highly recommend talking to Sam Seaver at J Ferg Roofing. read less
Warren Egger
11/19/2023
Jferg roofing replaced my roof on my home and my workshops after the hail storm totaled them. The crews did a great job including cleanup. My project manager was Austin Hill. It was a pleasure working with you Austin, you… read moreJferg roofing replaced my roof on my home and my workshops after the hail storm totaled them. The crews did a great job including cleanup. My project manager was Austin Hill. It was a pleasure working with you Austin, you did an outstanding job getting my work done. Thanks again to all the people at JFerg. Mike Harrison read less
Mike Harrison
10/18/2023
Jimmy worked with my adjuster to get our roof replaced. He was very professional, responsive, and patient. His team did an awesome job, they start right away and keep up when they left. I will be my family and friends… read moreJimmy worked with my adjuster to get our roof replaced. He was very professional, responsive, and patient. His team did an awesome job, they start right away and keep up when they left. I will be my family and friends about the company. read less
Crystal Tillman
10/18/2022
These are the folks to call when you need a new roof. They do the job right and clean up well afterwards. Very helpful and reliable.
Jerry Avara
8/27/2022
I just got a brand new, metal roof from JFerg and I couldn’t be happier. Chase McDonald was the gentleman I worked with. He is knowledgeable, friendly and very helpful. He walked me through the entire process… read moreI just got a brand new, metal roof from JFerg and I couldn’t be happier. Chase McDonald was the gentleman I worked with. He is knowledgeable, friendly and very helpful. He walked me through the entire process and if I ever had any question he was available and happy to answer me. The roofers were quick and efficient. They cleaned up well when they were finished and Chase came by to inspect roof and ran magnet again for me to insure there were no nails for us to step on. They also sent a representative by to check the flue on my water heater and heating unit to make sure everything was connected well and no CO2 was coming back in to my home. I highly recommend them! Oh, one last thing, I am an older single female and was never talked down to. That is highly important to me!!Service: Roof installationI just got a brand new, metal roof from JFerg and I couldn’t be happier. Chase McDonald was the gentleman I worked with. He is knowledgeable, friendly and very helpful. He walked me through the entire process and if I ever had any …More read less
Cindy Durrett
6/16/2021
This company produces excellence every single day. Give them a call and I promise they will take care of you. They sure pulled through for me.
grant addison
6/16/2021
chase bonnett
6/16/2021
I am not sure if I am putting this review in the correct place because I am reviewing J Ferg Pros property mgmt area of their company. My daughter recently moved into a duplex in Lubbock that is owned and… read moreI am not sure if I am putting this review in the correct place because I am reviewing J Ferg Pros property mgmt area of their company. My daughter recently moved into a duplex in Lubbock that is owned and or managed by J Ferg Pro. It was 110 degrees outside on the day we met with Carly in the office in Wolfforth to get the keys and finalise the lease. She was AWESOME to work with from start to finish through the application process. When we arrived at the unit, there were a few issues that needed to be addressed. (Main one was the the unit was 99 degrees inside and it appeared that the unit wasn’t working because we couldn’t get it to cool down. My daughter called Carly, and to my utter amazement, within ONE HOUR 3 guys showed up (it was close to 5pm). After an hour or so, they realized that they needed an AC guy. Within just a few minutes, the AC guy showed up. I couldn’t believe what I was seeing. I am 54 years old and have NEVER seen this type of response from a mgmt company. I pray this same level of service continues through the kids lease but my first impressions are OVER THE MOON!!! 💕🙏🏻 a little side note, my husband and I own a home in the 4700 block of 65th, and J Ferg Pro put a beautiful new roof on our home earlier this year. All went PERFECTLY. Would HIGHLY RECOMMEND their TOP notch company and would trust them completely.I am not sure if I am putting this review in the correct place because I am reviewing J Ferg Pros property mgmt area of their company. My daughter recently moved into a duplex in Lubbock that is owned and or managed by J Ferg Pro. It was …More read less
Kim Smith
6/16/2021
Excellent company!!! Everyone at the company was friendly, helpful and went above and beyond to make sure our roof was replaced with quality products and workmanship! I will be recommeding them to everyone.
Tom Dunford
6/16/2021
JFerg of Lubbock, is the best roofers in our area. I wanted a good company with sound workers and someone who didn’t cut corners. JFerg was the best choice I could have ever made. Mitch listened to all my… read moreJFerg of Lubbock, is the best roofers in our area. I wanted a good company with sound workers and someone who didn’t cut corners. JFerg was the best choice I could have ever made. Mitch listened to all my concerns and gave me the roof I had been looking for. I am pleased with my purchase. You truly get what you pay for and with JFerg, I got the best roofing deal in town. I am happy, pleased and satisfied.Services: Skylight repair, Roof installationJFerg of Lubbock, is the best roofers in our area. I wanted a good company with sound workers and someone who didn’t cut corners. JFerg was the best choice I could have ever made. Mitch listened to all my concerns and gave me the roof I …More read less
Melissa Taylor
6/16/2021
When I filed my claim for roof damage, my homeowner’s insurance(Farmer’s) contacted me. Of course, I could choose any roofer I wanted. If I chose to go with the Farmer’s referral list, I would have Farmer’s warranty. If I didn’t… read moreWhen I filed my claim for roof damage, my homeowner’s insurance(Farmer’s) contacted me. Of course, I could choose any roofer I wanted. If I chose to go with the Farmer’s referral list, I would have Farmer’s warranty. If I didn’t like who they sent, I could request the next roofer on their list. I had gotten one estimate outside of Farmer’s. That estimate just seemed to good to be true and it made me uneasy. Since there are so many local roofers, I had not a clue who to use. I went back to the Farmer’s option. Then came JFerg Roofing. I worked only with one person-Autry Dawson, Project Manager. From the 1st meeting, I knew I was in good hands! He took great care of everything! From my initial meeting, to subsequent meetings, to the actual roofing, everything was on time. And my new roof is just awesome! I’m so grateful for Farmer’s and Jferg. Thanks to all at Farmer’s and JFerg Roofing!Service: Roof installationWhen I filed my claim for roof damage, my homeowner’s insurance(Farmer’s) contacted me. Of course, I could choose any roofer I wanted. If I chose to go with the Farmer’s referral list, I would have Farmer’s warranty. If I didn’t like who …More read less
E K
6/16/2021
J Ferg Pros did an excellent job from start to finish. I would highly recommend using them and Mitch our Project Manger.
Justin Owens
6/16/2021
J Ferg did an incredible job replacing our roof! They were responsive, reasonably priced, and walked us through the process start to finish. Chase was great and made sure we got the full value of the product we… read moreJ Ferg did an incredible job replacing our roof! They were responsive, reasonably priced, and walked us through the process start to finish. Chase was great and made sure we got the full value of the product we were paying for. We couldn’t have asked for a better or smoother experience! read less
Tyler Young
6/16/2020
I have had two roofing projects done by J Ferg, one residential, and one commercial. Both times I was extremely pleased with their work. And Chad, my rep was great to work with. He didn’t mind taking the time to… read moreI have had two roofing projects done by J Ferg, one residential, and one commercial. Both times I was extremely pleased with their work. And Chad, my rep was great to work with. He didn’t mind taking the time to answer my litany of questions and seemed to be truly concerned that they meet my expectations. They are my go to roofing company from now on.I have had two roofing projects done by J Ferg, one residential, and one commercial. Both times I was extremely pleased with their work. And Chad, my rep was great to work with. He didn’t mind taking the time to answer my litany of …More read less
Rex Henderson
6/16/2020
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